The Hub of Modern Talk

Our new socially distanced normal means remote selling is no longer just an option for teams, it...

Customers who call hate to be transferred. 

But sometimes there’s no way around it and you have...

Offering exceptional customer service is important if you want to keep customers happy and grow...

Are you managing a distributed team due to the Covid 19 pandemic? This poses unique challenges not...

When it comes to completing tasks, sometimes we can use a little help.

No agent should have to...

Have you discovered that you like remote working better than being at the office? And would you...

We are social creatures. 

We crave communication with others for support and wellbeing. 

The...

Are you looking to upgrade or switch your business phone system? 

This checklist will help you...

If you want your business’ customer service experience to run as efficiently as possible, you...