Recent posts by Benemen

3 min read

PRESS RELEASE: Expansion into baltics with OSS Networks joining Enreach

By Benemen on Sep 22, 2021 10:11:20 AM


3 min read

How the right contact centre tools bring out the best in your employees

By Benemen on Aug 24, 2021 2:03:03 PM


Your company’s customer service is only as good as the agents behind it, so it's crucial to retain your most talented employees.

1 min read

Benemen joins Enreach – a match made in the clouds

By Benemen on May 17, 2021 2:02:58 PM

Enreach & Benemen

We are pleased to announce that it is now time to take the next step in Benemen’s growth story.

3 min read

PRESS RELEASE: Enreach expands Nordic presence with cloud communications provider Benemen

By Benemen on May 17, 2021 2:01:53 PM

Enreach & Benemen

Almere/ Helsinki, 17th May 2021 - Enreach, the fast-growing unified communications group backed by investment company Waterland, takes another big step as a leading European player by entering new markets in the Nordics and targeting higher end mid-market and enterprise customers with the addition of Benemen Oy (‘Benemen’).

4 min read

How to reduce IT costs with an enterprise-wide communication platform

By Benemen on Apr 28, 2021 8:49:31 AM

reduce-IT-costs-enterprise-wide-communication-platformOptimising costs is an incredibly important part of growing a sustainable business.

Topics: IT communication platform
3 min read

Why voice is your ultimate weapon for a super-connected customer experience

By Benemen on Mar 23, 2021 1:02:41 PM


Customer experience professionals faced some enormous challenges this past year. On top of the usual challenges of running your CX teams, this year has thrown you a bunch of additional curveballs.

Topics: customer service customer experience customer data
5 min read

Using Microsoft Teams as a phone system

By Benemen on Mar 17, 2021 12:06:20 PM

Using Microsoft Teams as a phone system

With more teams working remotely, Microsoft Teams is becoming increasingly popular. It is now the go-to communication and collaboration system for many organisations.

Topics: Microsoft Teams remote working cloud phone system
6 min read

Inside Benemen: Meet Rudi Oosterveld, Head of Pre-Sales

By Benemen on Mar 9, 2021 2:12:20 PM


In this edition of Inside Benemen, we’re excited to talk to Rudi Oosterveld. Rudi has been working at Benemen since 2013.

Topics: careers
2 min read

CCaaS: Everything you need to know about Contact Center as a Service

By Benemen on Mar 9, 2021 1:46:09 PM

The essential guide to CCaaS (Contact Center as a Service) woman with a headset on

The contact center is often the most important link between your business and your customers. As today’s customers are more conscious than ever and demand customer service on their own terms, contact centers have no choice but to adapt.

Topics: ccaas