Benemen
Recent posts by Benemen
3 min read
How the right contact centre tools bring out the best in your employees
Your company’s customer service is only as good as the agents behind it, so it's crucial to retain your most talented employees.
1 min read
Benemen joins Enreach – a match made in the clouds
We are pleased to announce that it is now time to take the next step in Benemen’s growth story.
3 min read
PRESS RELEASE: Enreach expands Nordic presence with cloud communications provider Benemen
Almere/ Helsinki, 17th May 2021 - Enreach, the fast-growing unified communications group backed by investment company Waterland, takes another big step as a leading European player by entering new markets in the Nordics and targeting higher end mid-market and enterprise customers with the addition of Benemen Oy (‘Benemen’).
4 min read
How to reduce IT costs with an enterprise-wide communication platform
Optimising costs is an incredibly important part of growing a sustainable business.
Topics: IT communication platform
3 min read
Why voice is your ultimate weapon for a super-connected customer experience
Customer experience professionals faced some enormous challenges this past year. On top of the usual challenges of running your CX teams, this year has thrown you a bunch of additional curveballs.
Topics: customer service customer experience customer data
5 min read
Using Microsoft Teams as a phone system
With more teams working remotely, Microsoft Teams is becoming increasingly popular. It is now the go-to communication and collaboration system for many organisations.
Topics: Microsoft Teams remote working cloud phone system
6 min read
Inside Benemen: Meet Rudi Oosterveld, Head of Pre-Sales
In this edition of Inside Benemen, we’re excited to talk to Rudi Oosterveld. Rudi has been working at Benemen since 2013.
Topics: careers
2 min read
CCaaS: Everything you need to know about Contact Center as a Service
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The contact center is often the most important link between your business and your customers. As today’s customers are more conscious than ever and demand customer service on their own terms, contact centers have no choice but to adapt.
